01284 755526
7 Langton Place, Bury St. Edmunds, Suffolk , IP33 1NE
01284 755526
7 Langton Place, Bury St. Edmunds, Suffolk , IP33 1NE
Mortimer & Gausden Estate Agents

The effective way we market your property will make a significant difference to how quickly we can sell it, and the price that we can achieve for you.

We always aim to achieve the best possible results for our clients, so we spend a great deal of time taking care of the finer details and making sure we present your property in the best possible way.

Sales Particulars
We design every set of sales particulars ourselves, so that your property's details will be unique. We prefer to concentrate on the reasons why a buyer needs to view, and ultimately live in your property, so you'll find more emphasis on lifestyle details than the number of radiators or telephone points! We prepare all our particulars in draft and send them to you for approval, then we'll change anything you're not happy with - as long as it complies with the Property Misdescriptions Act 1991, of course.

Photography
The first thing that people notice about your property is its appearance - so we believe it's absolutely vital that we use the best possible photographs when promoting it, and we take lots of them. We set the photo shoot up, making sure the pictures are taken from the best angles and removing any obvious distractions. We use good quality equipment designed to enhance the appearance of indoor rooms and outside spaces. We do use a wide angle lens but we're not fans of 'fish eye' lenses as we think they can be misleading and make rooms look bigger than they actually are. We hate to disappoint.

Floor plans
We prepare floor plans for all our properties, because in our experience we've found that they really help potential buyers get a feel for your home and remember its layout. It's good for helping people work out where they'll put their furniture, and for helping them visualise ways of changing the space to suit their own individual needs.

Our mailing register
Our industry leading estate agency software package gives us the power to contact hundreds of people on our mailing register by email, presenting them with full sales particulars, as soon as a suitable property becomes available. We make a point of keeping in touch with our register of applicants to keep them informed of new properties, ensure that their requirements haven't changed, and also, importantly, that they can afford the properties they are looking at.

The Internet
These days, most people begin their search for a home online, and we're well equipped to cater for this with our own website and on other property portals such as Rightmove.co.uk and On themarket.com

Our Office
We display our properties prominently in our large office window as well as in the office itself. Having an office in the town means we are always here if you want to drop in and talk about the progress of your sale, or anything else to do with your property – the kettle is always on!

For Sale Boards
Our distinctive 'for sale' boards stand out and are instantly recognisable. We believe that a board really does help to sell a house, we don't insist that you have one (it's your home, after all) but we usually recommend that you do.

Video Tours
We can prepare a short video of your home which can then be viewed by applicants online. This is a great way of giving buyers a better ‘feel’ for your home, providing them with many more reasons to come and look. This extra information also ensures that the people who view are indeed the ones best suited to your home.

Open House Events
This is something that has become increasingly popular over the past couple of years. Some properties are suited to open house events and others less so. Sometimes we will suggest launching a property with an open house event, as this can often be a good way of getting a wide amount of interest in a short space of time. This subject is best discussed with a member of staff.

Accompanied Viewings
As trained sales people we are often best placed to show people around your home, particularly if you are out during the day or perhaps own an unoccupied property. Having said this, no one knows the benefits of your own home quite like you do, and you may be confident to show potential buyers around yourself. We offer 2 set fee packages which can either include or exclude a full accompanied viewing service.

Low Key Marketing
There are sometimes occasions when you may wish to keep any plans to sell your home as a secret – perhaps you have nosey neighbours you seem to know your business before you do! It maybe you that just want to ‘test the water’ before marketing fully, in order to gauge a response or test a pricing strategy. Either way, low key marketing can be an excellent option. We can prepare full details of your home but market in a very selective way – if at a later stage you decide you want to market your home fully, we will already have everything prepared for a full launch.

Probate Valuations
We work closely with Solicitors and can prepare accurate valuations for probate purposes. We know sorting out probate can be a stressful task- particularly at such a difficult time, so you can be sure our service is both efficient and compassionate.

Financial Services
We work closely with a group of local independent financial advisors who offer a wealth of experience and can certainly help with any mortgage or financial advice. As they are independent, they have access to the whole of market, so they can find the lender that best suits your requirements.

The Legal Process
Once a sale is agreed, there is still quite a way to go before you can actually move. You solicitor/licensed conveyancer will deal with the next stage for you. If you don’t have one in mind, we can introduce you to local companies who we have a good professional working relationship with and will look after you through the entire legal process.

Reviews

We’ve dealt with a fair few estate agents over the years, but Matthew Green at Mortimer & Gausden has honestly been one of the best we’ve ever come across. From the moment we met him, he just had such a genuine warmth and kindness about him! The sort of person who instantly puts you at ease. :) He didn’t just show us around; he really took the time to chat, offer clever ideas, and share local knowledge. He even gave us brilliant tips about the garden — how to section it off to make it more interesting — which we thought was so creative! He interacted so sweetly with our little girl too, and you could just tell he’s one of life’s good people for sure! :) Even after we’d left, he followed up with extra genuine advice and local information, which was above and beyond. It’s rare to meet someone in this line of work who’s not only great at their job but also such a genuinely lovely human being. My husband and I both said straight away, “What a lovely, lovely man.” Honestly, give this man a pay rise! He totally deserves it. What a credit to the company!! Amy
I had a great experience with M&G from start to finish. Viewings were arranged and co-ordinated perfectly. Communication was efficient and timely. Everyone I came into contact with were very friendly and professional. After I’d put my offer in, I expected the usual sale pitch to use a particular mortgage broker or solicitor but there was none of that, which I found really refreshing. During the buying phase, Lynn did a wonderful job of keeping me updated and worked hard to chase anything that was needed, making the whole buying process super smooth and easy for me. I couldn’t have asked for more. I would highly recommend them. RF
Great team, always friendly & helpful & above all professional. The marketing was excellent. Communication was brilliant! If our main contact within the team was out of the office, another member of the team always picked up the email. I’m pleased we chose them to sell our house. Emily
Mortimer & Gausden have been incredible from start to finish. Their attention to detail and kindness has made the process of purchasing a new home, easy and enjoyable. I would highly recommend them. Lucy
Mortimer and Gausden are an excellent Estate Agents to work with. Andrew, Ian and the team were most helpful from the start of the sale and Lynn was excellent at sending regular updates on how the sale was progressing. I highly recommend Mortimer and Gausden Gerry
We have just exchanged on our first home with Mortimer & Gausden. The team at M&G (mostly we have been speaking with Sophie and Lynn) have all been fantastic from booking the initial viewing to completion, staying in regular touch with us and our solicitor throughout. I would recommend them to anyone, buying or selling a house you will be looked after and kept in the loop throughout. There are no pushy sales tactics, no pressuring to go with a specific conveyancing agency or mortgage broker and everyone is very responsive to emails and phone calls. Zac
I want to express my sincere thanks for all the help from Mortimer and Gausden with my dads house buying. The team's support made a significant difference in the moving process. Everyone involved was incredibly helpful and ensured a smooth transition. Lynn's promptness in her responses was truly appreciated. Thank you all for your dedication. Maria
M&G was very patient and helpful with our viewing, thank you Alexandros
I’ve used Mortimer and Gausden twice in the past 5 years and I can’t fault them in any way, they are very professional friendly efficient company, I highly recommend them. Lynne
What a lovely company M and G are! Matthew and Ian came to value my house and were so personable, approachable and honest. I felt I could trust them (along with many I’m rather cynical about estate agents) -to hold my hand throughout the whole process of moving and that they really understood me personally and my own vision of marketing the house along with using their own considerable experience. I did a great deal of research when choosing who to represent my house; comparing photographs, descriptions, sales of properties, lengths of market time, websites and testimonials. But they also shared market insight that I had not known and gave a thoughtful detailed personal approach to marketing my property. I would recommend them wholeheartedly to anyone wishing to sell-really I do! Gippino
A huge thank you to Matt who showed us 2 properties in the local area. Knowledgeable about the properties and surrounding area and had answers to our questions, even finding an answer quickly if it wasn’t to hand. We felt very comfortable discussing any points raised and were happy to confirm an interest in one of the properties following our viewing. One of the best agents we have engaged with during our viewing process. Paul
We have just exchanged on our first home with Mortimer and Gausden. Lynn and Andrew have been brilliant from the start. We saw a lot of properties on our search and with that, a lot of estate agents along the way. Andrew welcomed us on Saturday to view the house and was just such a genuinely positive support. He was informative and answered any questions we had, and never patronised us about being first time buyers. He was friendly and welcomed our young boys into the property while offering good advice on next steps. We made an offer the same day and after months of looking, we finally have our new family home. Would highly recommend M&G for a welcoming approach and great attitude towards young families! Megan
At Mortimer & Gausden, you don't feel like "just another client", it's more like you are part of their extended family. Always professional, on-the-ball and genuine. You couldn't ask for more. I have now had experience of using them as both a buyer and seller and I can say without hesitation that I will not look anywhere else, should I require an estate agent in the future. 100% recommend. Jo
I have no hesitation in recommending M&G for your house sale. They have an in-depth understanding of the market and always kept us fully informed about the progress of the sale. Particular thanks to Ian and Lynn. Malcolm
Very responsive in valuation/pricing suggestions based on my situation and in marketing the property as soon as it was available for sale. Was kept fully informed of all viewings/feedback/queries through to offer being accepted and then throughout the exchange process. Could not have asked for more - thank you! Jonathan
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