01284 755526
7 Langton Place, Bury St. Edmunds, Suffolk , IP33 1NE
01284 755526
7 Langton Place, Bury St. Edmunds, Suffolk , IP33 1NE
Mortimer & Gausden Estate Agents

Expertly marketed. Personally represented.

When it comes to selling your home, the small details make a big difference. We take the time to present your property at its very best - thoughtfully, professionally and with genuine care. Our aim is simple: to help you achieve the strongest result in the smoothest possible way.

Sales Particulars
We create bespoke property details that highlight the lifestyle your home offers, not just the specifications. Each brochure is individually drafted and always approved by you prior to launch.

Photography, Floor Plans & Tours
We believe first impressions matter, which is why we use high-quality media to showcase your home at its very best. Each shoot is carefully prepared to highlight the strongest features of every space.

Using the Giraffe360 system, your property is presented in crystal-clear 4K resolution, with images professionally enhanced to ensure each room is perfectly lit and beautifully presented - delivering an authentic yet impactful first impression.

Alongside photography, the system allows us to produce interactive virtual tours and accurate floor plans, helping potential buyers explore the layout and feel of your home before they visit. Virtual tours are also an effective option for those who live a long distance away or for people researching the market who are not yet in a position to view.

Applicant Register
Our advanced estate agency software matches your property with suitable registered buyers and sends full details as soon as it becomes available. We remain in active contact to confirm suitability and ensure they are in a strong position to proceed.

Online Exposure
Your property will appear on our website as well as leading portals including Rightmove and OnTheMarket, maximising visibility to motivated buyers. We also maintain a strong social media presence across Facebook and Instagram, which has become an increasingly effective way of engaging potential buyers and generating early interest.

For Sale Boards
Our distinctive boards are instantly recognisable and often generate valuable local enquiries. While entirely optional, we generally recommend them.

Open House Events
For properties suited to this approach, we may suggest launching with an open house event to generate early momentum and competitive interest. We’ll advise whether this is appropriate for your home.

Viewings
We are always happy to conduct viewings on your behalf to ensure a professional and welcoming experience. If you prefer to host viewings yourself, you are of course very welcome to do so, or we can take a combined approach depending on what works best for you.

Sales Progression
Once a sale is agreed, our involvement continues. Led by our Associate Partner, Lynn Brown, our trusted sales progression team proactively manages the process - liaising with solicitors, surveyors and all parties to keep things moving. As a result, our fall-through rate is significantly lower than that of many competitors. We keep you informed every step of the way.

Low-Key Marketing
Where discretion is important, we can market your home selectively to a carefully matched audience. This approach is ideal for those wishing to ‘test the water’ or maintain privacy initially. If you later choose to launch to a wider market, all materials will already be prepared.

Probate Valuations
We work closely with solicitors to provide accurate and sensitive probate valuations at what may be a difficult time.

Our Professional Partners

Rental Services
While we do not operate our own rental department, we work in partnership with Isaac Estates, a trusted local letting agency. Together, we can offer advice on rental incomes, property suitability and landlord considerations - ensuring you have all the information you need before making any decisions.

Financial Services
We work in partnership with Larkbridge Mortgages, who can access the full range of mortgage products across the market. Their independent advisers provide excellent financial guidance tailored to your needs, helping you make informed and confident decisions.

Auctions
Selling through auction is now a very different process than it once was and can be a highly effective option in the right circumstances. We work closely with a reputable firm of property auctioneers and can advise you on when their services may be the most suitable route for your sale.

Legal Introductions
If you do not already have a solicitor or licensed conveyancer in mind, we can recommend experienced local professionals with whom we have strong working relationships.

Reviews

We cannot thank everyone at Mortimer and Gausden enough for their incredible support during the sale of our home. What should have been a straightforward process became exceptionally difficult due to a very challenging buyer, but they handled every obstacle with unwavering professionalism and calm. Their honesty and transparency gave us total peace of mind during some very stressful moments. It is rare to find an estate agent so genuinely trustworthy and dedicated to their clients' best interests. We truly felt they had our backs every step of the way, going above and beyond to ensure the sale reached completion. If you are looking for an agent who is not only an expert in the field but also a person of immense integrity, we cannot recommend Mortimer & Gausden highly enough. They were our rock throughout this process, and we are so grateful for everything they did for us. Adrianne
We had nothing but friendly, brilliant service from Lynn and the team. Thank you so much for helping us find our new home. Gerrit
Great service and friendly staff, everything you want from an estate agent. Mike
Mortimer & Gausden were the selling agent for my recent property purchase. What a great group of people and a good team, professional, experts, friendly and made some excellent recommendations for a survey and cleaning the house. I would highly recommend the individuals and the whole team. A wonderful successful Bury St Edmunds business. Support local business and local people. Gareth
I recommend anyone if you want to sell your home in future with Mortimer & Gausden. Their service is amazing also very smoothy. Thank you for your service. Wendy
Excellent, friendly and efficient service throughout the sale of my Dad's house. Thoroughly recommended. Jen
I cannot recommend this incredible team highly enough Every single member that I have interacted with has been so friendly, helpful and easy to communicate with I have felt like a valued customer throughout, even though I was only buying a house from Mortimer & Gausden! If you are looking for an estate agent to sell your home… Look no further. You will not be disappointed. Thank you so much to the whole team, absolutely delighted with my new home. You made my journey so straightforward. Thank you. Deirdre
We’ve dealt with a fair few estate agents over the years, but Matthew Green at Mortimer & Gausden has honestly been one of the best we’ve ever come across. From the moment we met him, he just had such a genuine warmth and kindness about him! The sort of person who instantly puts you at ease. :) He didn’t just show us around; he really took the time to chat, offer clever ideas, and share local knowledge. He even gave us brilliant tips about the garden — how to section it off to make it more interesting — which we thought was so creative! He interacted so sweetly with our little girl too, and you could just tell he’s one of life’s good people for sure! :) Even after we’d left, he followed up with extra genuine advice and local information, which was above and beyond. It’s rare to meet someone in this line of work who’s not only great at their job but also such a genuinely lovely human being. My husband and I both said straight away, “What a lovely, lovely man.” Honestly, give this man a pay rise! He totally deserves it. What a credit to the company!! Amy
I had a great experience with M&G from start to finish. Viewings were arranged and co-ordinated perfectly. Communication was efficient and timely. Everyone I came into contact with were very friendly and professional. After I’d put my offer in, I expected the usual sale pitch to use a particular mortgage broker or solicitor but there was none of that, which I found really refreshing. During the buying phase, Lynn did a wonderful job of keeping me updated and worked hard to chase anything that was needed, making the whole buying process super smooth and easy for me. I couldn’t have asked for more. I would highly recommend them. RF
Mortimer and Gausden are an excellent Estate Agents to work with. Andrew, Ian and the team were most helpful from the start of the sale and Lynn was excellent at sending regular updates on how the sale was progressing. I highly recommend Mortimer and Gausden Gerry
Mortimer & Gausden have been incredible from start to finish. Their attention to detail and kindness has made the process of purchasing a new home, easy and enjoyable. I would highly recommend them. Lucy
Great team, always friendly & helpful & above all professional. The marketing was excellent. Communication was brilliant! If our main contact within the team was out of the office, another member of the team always picked up the email. I’m pleased we chose them to sell our house. Emily
We have just exchanged on our first home with Mortimer & Gausden. The team at M&G (mostly we have been speaking with Sophie and Lynn) have all been fantastic from booking the initial viewing to completion, staying in regular touch with us and our solicitor throughout. I would recommend them to anyone, buying or selling a house you will be looked after and kept in the loop throughout. There are no pushy sales tactics, no pressuring to go with a specific conveyancing agency or mortgage broker and everyone is very responsive to emails and phone calls. Zac
I want to express my sincere thanks for all the help from Mortimer and Gausden with my dads house buying. The team's support made a significant difference in the moving process. Everyone involved was incredibly helpful and ensured a smooth transition. Lynn's promptness in her responses was truly appreciated. Thank you all for your dedication. Maria
M&G was very patient and helpful with our viewing, thank you Alexandros
rightmoveonthemarketnaeatpo