01284 755526
7 Langton Place, Bury St. Edmunds, Suffolk , IP33 1NE
01284 755526
7 Langton Place, Bury St. Edmunds, Suffolk , IP33 1NE
Mortimer & Gausden Estate Agents

The effective way we market your property will make a significant difference to how quickly we can sell it, and the price that we can achieve for you.

We always aim to achieve the best possible results for our clients, so we spend a great deal of time taking care of the finer details and making sure we present your property in the best possible way.

Sales Particulars
We design every set of sales particulars ourselves, so that your property's details will be unique. We prefer to concentrate on the reasons why a buyer needs to view, and ultimately live in your property, so you'll find more emphasis on lifestyle details than the number of radiators or telephone points! We prepare all our particulars in draft and send them to you for approval, then we'll change anything you're not happy with - as long as it complies with the Property Misdescriptions Act 1991, of course.

The first thing that people notice about your property is its appearance - so we believe it's absolutely vital that we use the best possible photographs when promoting it, and we take lots of them. We set the photo shoot up, making sure the pictures are taken from the best angles and removing any obvious distractions. We use good quality equipment designed to enhance the appearance of indoor rooms and outside spaces. We do use a wide angle lens but we're not fans of 'fish eye' lenses as we think they can be misleading and make rooms look bigger than they actually are. We hate to disappoint.

Floor plans
We prepare floor plans for all our properties, because in our experience we've found that they really help potential buyers get a feel for your home and remember its layout. It's good for helping people work out where they'll put their furniture, and for helping them visualise ways of changing the space to suit their own individual needs.

Our mailing register
Our industry leading estate agency software package gives us the power to contact hundreds of people on our mailing register by email, presenting them with full sales particulars, as soon as a suitable property becomes available. We make a point of keeping in touch with our register of applicants to keep them informed of new properties, ensure that their requirements haven't changed, and also, importantly, that they can afford the properties they are looking at.

The Internet
These days, most people begin their search for a home online, and we're well equipped to cater for this with our own website and on other property portals such as Rightmove.co.uk and On themarket.com

Our Office
We display our properties prominently in our large office window as well as in the office itself. Having an office in the town means we are always here if you want to drop in and talk about the progress of your sale, or anything else to do with your property – the kettle is always on!

For Sale Boards
Our distinctive 'for sale' boards stand out and are instantly recognisable. We believe that a board really does help to sell a house, we don't insist that you have one (it's your home, after all) but we usually recommend that you do.

Video Tours
We can prepare a short video of your home which can then be viewed by applicants online. This is a great way of giving buyers a better ‘feel’ for your home, providing them with many more reasons to come and look. This extra information also ensures that the people who view are indeed the ones best suited to your home.

Open House Events
This is something that has become increasingly popular over the past couple of years. Some properties are suited to open house events and others less so. Sometimes we will suggest launching a property with an open house event, as this can often be a good way of getting a wide amount of interest in a short space of time. This subject is best discussed with a member of staff.

Accompanied Viewings
As trained sales people we are often best placed to show people around your home, particularly if you are out during the day or perhaps own an unoccupied property. Having said this, no one knows the benefits of your own home quite like you do, and you may be confident to show potential buyers around yourself. We offer 2 set fee packages which can either include or exclude a full accompanied viewing service.

Low Key Marketing
There are sometimes occasions when you may wish to keep any plans to sell your home as a secret – perhaps you have nosey neighbours you seem to know your business before you do! It maybe you that just want to ‘test the water’ before marketing fully, in order to gauge a response or test a pricing strategy. Either way, low key marketing can be an excellent option. We can prepare full details of your home but market in a very selective way – if at a later stage you decide you want to market your home fully, we will already have everything prepared for a full launch.

Probate Valuations
We work closely with Solicitors and can prepare accurate valuations for probate purposes. We know sorting out probate can be a stressful task- particularly at such a difficult time, so you can be sure our service is both efficient and compassionate.

Financial Services
We work closely with a group of local independent financial advisors who offer a wealth of experience and can certainly help with any mortgage or financial advice. As they are independent, they have access to the whole of market, so they can find the lender that best suits your requirements.

The Legal Process
Once a sale is agreed, there is still quite a way to go before you can actually move. You solicitor/licensed conveyancer will deal with the next stage for you. If you don’t have one in mind, we can introduce you to local companies who we have a good professional working relationship with and will look after you through the entire legal process.


Thank you for an excellent service including a few extra requirements as we were remote from the property. Carole
Thank you for selling my parents property. All the staff have been friendly and obliging. Jenny
Everything you would hope an estate agent to be. Patrick and Barbara
I was recommended to come to you by a friend. Moving from a house that has been my home for 36 years is a very big undertaking which has been eased all the way by all of you. Thank you for the kind and understanding way that you have dealt with my declining health. I look forward now to the new life which awaits me in my retirement apartment. Jean
We chose Mortimer & Gausden as we had used your services previously. You gave us excellent service in a very difficult market. Bob and Carol
Everyone at Mortimer & Gausden has been amazing from beginning to end. Ian carried out extensive market research prior to his initial visit to our home and was very professional. Lynn has been so helpful, attentive and supportive though the whole process and her regular updates helped us know exactly where we were in the process. Thank you very much everyone at Mortimer & Gausden. Alice and Tom
I chose Mortimer & Gausden because they did a great job in 2011 when we last moved. Prompt service, clear guidance, good photography and marketing write up. Kept informed of each viewing outcome. Updates by phone from sold STC through to completion. Friendly service from all the staff whoever I spoke to when I phoned or when they phoned me. Daphne
Andrew and Ian have many years experience in the local area. They treat everyone as they would like to be treated. Despite peaks and troughs in the market nothing changes with their service, good and honest - the best customer experience. Ian was spot on with the valuation of my property resulting in the sale. Andrew was available to negotiate my onward purchase on my behalf. He went the extra mile and called me after closing time to spare me any overnight anxiety. A wonderfully supportive team - like family! Wendy
You have all been fantastic from start to finish - very friendly, polite and nothing was too much bother. The regular updates have been fantastic and your guidance has been very helpful throughout the process. Andrew went above and beyond when our girls were poorly, bringing them a little gift each which was so thoughtful.
We chose Mortimer & Gausden as we brought through you and liked your service and style. We were so pleased with all that you did. No hard sell, sound advice, supported and gave us confidence when we wobbled! Encouraged us to stay at the price when we thought about dropping. All team members friendly and approachable - personal touch at all times. We really felt you were working for us and our home. Thank you. Simon and Alison
We are really happy with the service you provided. We had some challenges along the way but were kept informed throughout. Having weekly updates throughout the sale really helped and really felt like our dreams of buying this house would come true. Lynn was fantastic and really approachable, if I wanted updates near the exchange date. Thank you so much everyone! Paul and Rachel
We chose Mortimer & Gausden because you were not pushy, a local business and have previously sold homes we had been interested in. Thank you so much to the M & G team. From the valuation right through to finalising our sale you have all been amazing to work with. Despite the circumstances of a long chain we've felt at ease the whole way through. We had complete trust in you all and your advice and guidance helped us get a great result! I already miss speaking to you! I wouldn't hesitate to use you again and will happily recommend M & G going forward. Sophie
2nd time dealing with M&G. Another 5* service from start to finish. Purely and simply the most friendly and professional bunch you could ask for! Thank you so much....again! Jack and Samantha
A neighbour recommended we had a valuation visit from Andrew Mortimer. Such a professional, personal and friendly service with regular updates. Highly recommend. Susan
Would recommend without hesitation! Competent, polite and efficient at all times. Having expert knowledge of the local housing market too. Thank you. Michael