01284 755526
7 Langton Place, Bury St. Edmunds, Suffolk , IP33 1NE
01284 755526
7 Langton Place, Bury St. Edmunds, Suffolk , IP33 1NE
Mortimer & Gausden Estate Agents

The effective way we market your property will make a significant difference to how quickly we can sell it, and the price that we can achieve for you.

We always aim to achieve the best possible results for our clients, so we spend a great deal of time taking care of the finer details and making sure we present your property in the best possible way.

Sales Particulars
We design every set of sales particulars ourselves, so that your property's details will be unique. We prefer to concentrate on the reasons why a buyer needs to view, and ultimately live in your property, so you'll find more emphasis on lifestyle details than the number of radiators or telephone points! We prepare all our particulars in draft and send them to you for approval, then we'll change anything you're not happy with - as long as it complies with the Property Misdescriptions Act 1991, of course.

Photography
The first thing that people notice about your property is its appearance - so we believe it's absolutely vital that we use the best possible photographs when promoting it, and we take lots of them. We set the photo shoot up, making sure the pictures are taken from the best angles and removing any obvious distractions. We use good quality equipment designed to enhance the appearance of indoor rooms and outside spaces. We do use a wide angle lens but we're not fans of 'fish eye' lenses as we think they can be misleading and make rooms look bigger than they actually are. We hate to disappoint.

Floor plans
We prepare floor plans for all our properties, because in our experience we've found that they really help potential buyers get a feel for your home and remember its layout. It's good for helping people work out where they'll put their furniture, and for helping them visualise ways of changing the space to suit their own individual needs.

Our mailing register
Our industry leading estate agency software package gives us the power to contact hundreds of people on our mailing register by email, presenting them with full sales particulars, as soon as a suitable property becomes available. We make a point of keeping in touch with our register of applicants to keep them informed of new properties, ensure that their requirements haven't changed, and also, importantly, that they can afford the properties they are looking at.

The Internet
These days, most people begin their search for a home online, and we're well equipped to cater for this with our own website and on other property portals such as Rightmove.co.uk and On themarket.com

Our Office
We display our properties prominently in our large office window as well as in the office itself. Having an office in the town means we are always here if you want to drop in and talk about the progress of your sale, or anything else to do with your property – the kettle is always on!

For Sale Boards
Our distinctive 'for sale' boards stand out and are instantly recognisable. We believe that a board really does help to sell a house, we don't insist that you have one (it's your home, after all) but we usually recommend that you do.

Video Tours
We can prepare a short video of your home which can then be viewed by applicants online. This is a great way of giving buyers a better ‘feel’ for your home, providing them with many more reasons to come and look. This extra information also ensures that the people who view are indeed the ones best suited to your home.

Open House Events
This is something that has become increasingly popular over the past couple of years. Some properties are suited to open house events and others less so. Sometimes we will suggest launching a property with an open house event, as this can often be a good way of getting a wide amount of interest in a short space of time. This subject is best discussed with a member of staff.

Accompanied Viewings
As trained sales people we are often best placed to show people around your home, particularly if you are out during the day or perhaps own an unoccupied property. Having said this, no one knows the benefits of your own home quite like you do, and you may be confident to show potential buyers around yourself. We offer 2 set fee packages which can either include or exclude a full accompanied viewing service.

Low Key Marketing
There are sometimes occasions when you may wish to keep any plans to sell your home as a secret – perhaps you have nosey neighbours you seem to know your business before you do! It maybe you that just want to ‘test the water’ before marketing fully, in order to gauge a response or test a pricing strategy. Either way, low key marketing can be an excellent option. We can prepare full details of your home but market in a very selective way – if at a later stage you decide you want to market your home fully, we will already have everything prepared for a full launch.

Probate Valuations
We work closely with Solicitors and can prepare accurate valuations for probate purposes. We know sorting out probate can be a stressful task- particularly at such a difficult time, so you can be sure our service is both efficient and compassionate.

Financial Services
We work closely with a group of local independent financial advisors who offer a wealth of experience and can certainly help with any mortgage or financial advice. As they are independent, they have access to the whole of market, so they can find the lender that best suits your requirements.

The Legal Process
Once a sale is agreed, there is still quite a way to go before you can actually move. You solicitor/licensed conveyancer will deal with the next stage for you. If you don’t have one in mind, we can introduce you to local companies who we have a good professional working relationship with and will look after you through the entire legal process.

Reviews

Very responsive in valuation/pricing suggestions based on my situation and in marketing the property as soon as it was available for sale. Was kept fully informed of all viewings/feedback/queries through to offer being accepted and then throughout the exchange process. Could not have asked for more - thank you! Jonathan
The whole team at Mortimer & Gausden were absolutely amazing. They are all really friendly, helpful and knowledgeable. We were selling our late father's house so it was a difficult time but they helped to make it much smoother and less stressful. I can't thank them enough. Fiona
Having just sold my house through Mortimer and Gausden I would recommend their services to anyone. They go above and beyond to get your property sold, Lynn was amazing and nothing was too much trouble, always responsive to emails and was brilliant at dealing with my buyer's challenging solicitors. Sharon
We have used Mortimer and Gausden to sell our house, purchase another property and sell a house on behalf of a dear friend. In all cases all the team at M & G have been very efficient and helpful. They provide very sensible advice and are not at all ‘pushy’. They are a friendly bunch and much more personable than some competitors. We would have absolutely no hesitation in recommending their services. Thanks Andrew, Ian, Lynn, Sophie, Mark. Adrienne and Keith
Excellent communication and service when buying a property through this estate agent, very much wish I'd sold through them as well. Communication very open, honest and quick. Special thanks to Lynn for all the chasing. Laura
We’ve had a brilliant experience with Mortimer and Gausden. From the very beginning, there were no hard sales tactics — just honest, professional advice. Ian and Andrew took the time to properly understand our property and the local market, giving a thoughtful and realistic valuation rather than coming in with a pre-set figure. After accepting an offer, the communication from Lynn was outstanding. We always knew exactly where we stood at every stage, and she went above and beyond to keep things moving — even during a long and frustrating Land Registry process. The whole team has been approachable, professional, and genuinely supportive throughout. We can’t thank them enough and would highly recommend Mortimer and Gausden to anyone looking for a reliable, straight-talking, and committed estate agent. Yana
I cannot recommend Mortimer & Gausden highly enough. The service was personal, efficient and timely. Each interaction was friendly and professional and they went above and beyond what I expected to ensure our sale and purchase succeeded. Our sincere thanks to the whole team who were magnificent, but I must single out Andrew for his tenacity and Lynn for her relentless determination and great communication skills. David
Just bought my house through Mortimer & Gausden and have nothing but praise for them. Lynn was fantastic at giving me frequent updates on how things were progressing. She was very supportive, friendly and efficient. Nothing was ever too much trouble. This is an estate agent that really seems to care about its clients. A refreshing breath of fresh air in what can be a stressful time. Judith
Fantastic service! Couldn’t fault Mortimer and Gausden. Very friendly, trustworthy and helpful. Would definitely recommend them. Sarah
Very prompt with communications and very helpful, friendly staff. Stella
Great team who make the process enjoyable (despite being inevitably stressful) when buying! Cannot fault. Matt
We had a great experience with Mortimer and Gausden in selling our home. This was our first time selling a property and the team were able to walk us through every step of the process. A big thanks to Lynn and Ian in particular for their hard work throughout! Joshua
I would definitely recommend Mortimer & Gausden. Everyone has been so helpful and kind. Anything we were unsure of they were always on hand with helpful advice and putting you in touch with people we needed. Always done with a smile. Susan
I sold my house with Mortimer and Gausden in 2022. I have since purchased another house and realised just how good they were. I have come across many estate agents from another town who were untrustworthy, unresponsive and didn't know what they were talking about. It really made me realise how excellent Mortimer and Gausden were and how grateful I was I chose them. They are knowledgeable, honest and decent people. I would 100% recommend them. Niki
Great communication, keeping us up to date throughout the process. Friendly and professional. Amanda
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